Gift Basket Business Plan

Do you want to start gift basket business?

It is always difficult to find a gift that matches the recipient’s mood, occasion, and of course the price range. If you are looking for a business where you can earn profits while also interacting with different people round the clock, this may be the right choice for you.

A gift basket business provides customizable and standard gift baskets for people of all ages and professions. The business is profitable as people usually exchange gifts with each other on special occasions and meetups.

The first step before starting this business is exploring how to open a gift basket business and making a business plan for gift baskets. For your help, we’re providing a sample of a business plan written for gift business startup, Gifters’ Stop.

Executive Summary

2.1 The Business

Gifters’ Stop will be a registered gift basket business based in New York. The business will aim at offering gift baskets, general gift items, and decoration pieces to its customers.

2.2 Management of Gift Basket Company

Gifters’ Shop will be providing its services both in-store and online. Therefore, to manage it, the business owner will be hiring a large team including co-managers, delivery personnel, store operators, website manager, and customer’s guide.

Though the business doesn’t contain large-scale operations, still there is a need for a proper management plan to run it. This is because the sales in this business hugely depend on how well you treat your customers. And how quickly you convince them to buy a certain thing.

In this gift basket startup plan, we will be listing everything you need to know about how to set up a gift basket business. This blog will also be sufficient in case you’re looking for how to start a gift basket business online.

2.3 Customers of Gift Basket Company

The customers of gift basket company belong to various areas of life. To study their demands and needs we’ve divided them among the following groups:

• Family Members
• Working Class
• Corporate Owners
• College and High School Students

2.4 Business Target

Our target is to achieve a customer satisfaction score above 90% within a year of our launch. Moreover, our financial targets for the first three years of our launch are demonstrated here.

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Company Summary

3.1 Company Owner

Angelica Diaz will be the owner of Gifters’ Stop. Angelica is a master’s in Management Sciences. She worked for one year after completing her degree and decided to leave her job to manage her family and children.

3.2 Why the gift basket company is being started

Angelica wanted to run a business along which she could manage her family life and children easily. She was first thinking about starting a gift basket business from home. But due to the explicit advantages, one gets through physical presence, she decided to offer her services in both ways.

3.3 How the gift basket company will be started

Step1: Plan your Business

The first step to start a business is detailed and accurate planning of all of its aspects. To have an idea of what details to include in your business plan for investors you can take here from this gift basket business plan example. In this gift basket business plan sample we’re listing all the details of Gifters’ Stop.

Step2: Define your Brand

The next step is to search for gift basket company name ideas that can help you catch peoples’ attention. Get registered and define your offerings and competitive aspects so that people can recognize you in the market.

Step3: Start the Recruitment

Employees for a gift business must be hired after careful interviewing. It is because the interaction of customers and employees largely depends on the behaviors and communication skills of your workers. Therefore, after establishing your presence, you should start hiring the required employees.

Step4: Promote & Market

To reach out to your target customers, start advertising and promoting your startup way before you actually launch your business.

Step5: Establish a Web & Social Media Presence

Lastly, to manage online sales and to grab the attention of more and more people, you’ll need to establish and maintain a strong website and social media presence.

Start-up Expenses
Legal	$243,000
Consultants	$0
Insurance	$31,000
Rent	$30,000
Research and Development	$24,000
Expensed Equipment	$55,000
Signs	$4,200
TOTAL START-UP EXPENSES	$387,200
Start-up Assets	$320,000
Cash Required	$340,000
Start-up Inventory	$46,000
Other Current Assets	$201,000
Long-term Assets	$230,000
TOTAL ASSETS	$1,137,000
Total Requirements	$1,524,200
START-UP FUNDING
Start-up Expenses to Fund	$387,200
Start-up Assets to Fund	$1,137,000
TOTAL FUNDING REQUIRED	$1,524,200
Assets
Non-cash Assets from Start-up	$1,503,000
Cash Requirements from Start-up	$346,000
Additional Cash Raised	$51,000
Cash Balance on Starting Date	$31,000
TOTAL ASSETS	$1,931,000
Liabilities and Capital
Liabilities	$29,000
Current Borrowing	$0
Long-term Liabilities	$0
Accounts Payable (Outstanding Bills)	$43,000
Other Current Liabilities (interest-free)	$0
TOTAL LIABILITIES	$72,000
Capital
Planned Investment	$1,524,200
Investor 1	$0
Investor 2	$0
Other	$0
Additional Investment Requirement	$0
TOTAL PLANNED INVESTMENT	$1,524,200
Loss at Start-up (Start-up Expenses)	$334,800
TOTAL CAPITAL	$1,859,000
TOTAL CAPITAL AND LIABILITIES	$1,931,000
Total Funding	$1,524,200

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Services

Before you start your own gift basket service you should decide your offerings. You should clearly state your services and products in your gift basket service business plan so that you can make all other arrangements accordingly.

Premade Gift Baskets

Our primary offerings will be premade gift baskets of all sizes for people of different ages and lifestyles. Our gift baskets that will contain things like chocolates, perfumes, skincare products, automated gadgets, jewelry, and many more things, will be categorized as follows:

• Best for Her
• Best for Him
• Best for Foodies
• Best for Sweet Lovers
• Delight for Mom
• Treat for Dad
• Movie Night Themed
• Success Themed

Customizable Gift Baskets

In this service, our customers will be able to include/ exclude anything in the gift basket.

Gift Cards/ Customized Apparels & Other Items

We will also offer creative gift items including

• Printed Mugs
• T-Shirts with Customizable Graphic Designing
• Fun Printed T-Shirts
• Gift Cards
• Watches
• Chocolate Boxes
• Toys for Kids
• Skincare Products

Decoration Pieces

Lastly, we’ll offer a wide range of decoration pieces and home décor accessories such as

• Elegant Candles
• Garden Vases
• Picture Frames
• Wall Artwork
• Fun Stickers & Wallpapers
• String Lights
• Small to Medium-Sized Decoration Pieces

Marketing Analysis of Gift Basket Company

Before opening a gift basket business you should carry out a detailed marketing analysis. Your marketing gift baskets analysis should study all the facts about your stakeholders. For example, knowing who your customers are, and how much they would be willing to pay for a medium-sized gift basket, will enable you to set your product quality and prices. Similarly, having an idea of how many customers will you be able to get on a monthly and yearly basis, can enable you to gather sufficient resources and personnel.

In this blog on how to write a gift basket business plan, we’re providing the business plan developed for Gifters’ Stop. From market segmentation to product pricing, we’re listing all the marketing analysis details that might help you.

5.1 Market Trends

Gift basket businesses are in high demand in the United States. As gifts are considered a lovable and respectful gesture, people of all backgrounds and incomes purchase them many times a year. According to IBISWorld, more than 57k gift shops and businesses are successfully running in the United States. The industry that also includes gift card stores holds an annual market size of $17 billion. And is also responsible for employing nearly 163k employees.

5.2 Marketing Segmentation

Before starting your gift basket business, it is necessary to explore the groups of target customers. In the case of a physical store, people living in your vicinity will be your frequent buyers. However, in the case of starting gift basket business home your customer base would be larger. You can serve more customers in case of serving online but you’ll be required to hire more delivery persons to ensure fast shipping.

5.2.1 Family Members

Our biggest customers will be the families living in New York. Family members usually exchange gifts with each other on special occasions like birthdays, anniversaries, mothers’ or fathers’ day. Besides, this group is also expected to purchase our décor equipment.

5.2.2 Working Class

Our second target group will comprise the working class. People who are financially stable and secure usually prefer to give expensive gifts. Moreover, they frequently purchase printed mugs, watches, and gift cards for their colleagues, seniors, and supervisors.

5.2.3 Corporate Owners/ CEOs

Our third category includes business CEOs and owners who strive to create a healthy organizational culture. This group usually purchases gift packs in bulk to appreciate the performance of employees or to celebrate special events and occasions.

5.2.4 College & High School Students

Our last group of target customers will comprise students who exchange gifts with their fellows, teachers, and families. However, this group is expected to make small and occasional purchases.

Market Analysis
Potential Customers	Growth	Year 1	Year 2	Year 3	Year 4	Year 5	CAGR
Family Members	36%	42,000	44,000	45,000	47,000	48,000	10.00%
Working Class	29%	31,000	32,000	33,000	35,000	36,000	10.00%
Corporate Owners/ CEOs	24%	25,000	27,000	28,000	29,000	30,000	10.00%
College & High School Students	11%	12,000	13,000	14,000	15,000	16,000	11.00%
Total	100%	110,000	116,000	120,000	126,000	130,000	10%

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5.3 Business Target

The business targets of Gifters’ Stop are listed below:

• To earn a net profit margin of $25k per month by the end of the third year.
• To achieve and maintain a CSAT score above 90% within a year of our launch.
• To increase our sales by 30% by the end of four years of our launch by expanding our product line.

5.4 Product Pricing

Our prices almost within the same range as our competitors. However, the prices for our customizable themed baskets are a little higher than our business rivals.

Marketing Strategy

In your gift basket business plan template you must also include the ways that can help you in attracting and retaining your target customers. To develop an influencing gift basket marketing plan it is essential to explore what interests your customers and which medium of advertisement is more likely to be noticed by your target customers.

6.1 Competitive Analysis

Gifters’ Stop will be having the following competitive advantages over others:

1. We have the largest collection of gifts in the entire city. All of our products are high-quality and are made to ensure longevity.
2. Only we among all of our competitors are offering customized T-Shirts. Through us, the customers will be able to get anything written and drawn on the gift T-shirt.
3. Our staff is highly respectful and collaborative. They will guide the customers unless they are fully satisfied.

6.2 Sales Strategy

To attract our target customers, we will:

• We’ll carry out a strong social media campaign. And advertise our fun customizable apparel.
• We’ll advertise our services through local magazines, social media, and Google Local Ads services.
• We’ll offer a 40% discount on all of our services for the first two months of our launch.

6.3 Sales Monthly

6.4 Sales Yearly

6.5 Sales Forecast

Sales Forecast
Unit Sales	Year 1	Year 2	Year 3
Premade Gift Baskets	40,000	42,400	44,944
Customizable Gift Baskets	57,000	60,420	64,045
Gift Cards/ Customized Apparels & Others	12,000	12,720	13,483
Decoration Pieces	18,000	19,080	20,225
TOTAL UNIT SALES	127,000	134,620	142,697
Unit Prices	Year 1	Year 2	Year 3
Premade Gift Baskets	$38.00	$44.08	$51.13
Customizable Gift Baskets	$49.00	$56.84	$65.93
Gift Cards/ Customized Apparels & Others	$41.00	$47.56	$55.17
Decoration Pieces	$60.00	$69.60	$80.74
Sales
Premade Gift Baskets	$1,520,000.00	$1,868,992.00	$2,298,112.56
Customizable Gift Baskets	$2,793,000.00	$3,434,272.80	$4,222,781.83
Gift Cards/ Customized Apparels & Others	$492,000.00	$604,963.20	$743,862.75
Decoration Pieces	$1,080,000.00	$1,327,968.00	$1,632,869.45
TOTAL SALES	$5,885,000.00	$7,236,196.00	$8,897,626.60
Direct Unit Costs	Year 1	Year 2	Year 3
Premade Gift Baskets	$35.00	$40.00	$47.00
Customizable Gift Baskets	$46.00	$52.00	$60.00
Gift Cards/ Customized Apparels & Others	$39.00	$44.00	$51.00
Decoration Pieces	$58.00	$65.00	$76.00
Direct Cost of Sales
Premade Gift Baskets	$1,400,000.00	$1,696,000.00	$2,112,368.00
Customizable Gift Baskets	$2,622,000.00	$3,141,840.00	$3,842,712.00
Gift Cards/ Customized Apparels & Others	$468,000.00	$559,680.00	$687,643.20
Decoration Pieces	$1,044,000.00	$1,240,200.00	$1,537,084.80
Subtotal Direct Cost of Sales	$5,534,000.00	$6,637,720.00	$8,179,808.00

Personnel plan

Business Plan for Investors

While you write gift basket business plan you should also include a list of required employees along with their qualifications, selection criteria, and average salaries. This will eventually help you in hiring the most suitable employees that meet your requirements as well as budget.

7.1 Company Staff

Angelica will hire the following people for her running her business:

• 1 Co-Manager to help manage the business
• 2 Sales Managers to manage online and in-store sales
• 3 Salesmen to attend customers and maintain store’s display
• 1 Website & App Developer to maintain online presence
• 1 Accountant to maintain financial records
• 1 Sales Executive to promote the company
• 1 Customer Care Officer to resolver customers’ concerns/ complaints
• 3 Drivers to deliver orders
• 2 General Assistants
• 1 Receptionist/ Call Operator

7.2 Average Salary of Employees

Personnel Plan
	Year 1	Year 2	Year 3
Co-Manager	$13,000	$14,300	$15,730
Sales Managers	$23,000	$25,300	$27,830
Salesmen	$27,000	$29,700	$32,670
Accountant	$9,000	$9,900	$10,890
Sales Executive	$7,000	$7,700	$8,470
Web Developer & App Developer	$6,900	$7,590	$8,349
Customer Care Officer	$7,800	$8,580	$9,438
Drivers	$27,000	$29,700	$32,670
General Assistants	$14,000	$15,400	$16,940
Receptionist/ Call Operator	$6,500	$7,150	$7,865
Total Salaries	$141,200	$155,320	$170,852

Financial Plan

To achieve your financial goals, just increasing sales isn’t enough. In fact, your business can run into loss even with increased sales, if you fail at managing your resources and investments. Understanding the importance of financial planning, Angelica decided to consult a financial expert before developing a strategy. While carefully analyzing taxation, expenses, and income from sales, she developed a financial plan.

The cash flow tables, profit and loss projections, gross margins charts, and balance sheets developed by her are given here. If you need any help to create a gift basket business plan for your business, you can have it from here free of cost.

8.1 Important Assumptions

General Assumptions
	Year 1	Year 2	Year 3
Plan Month	1	2	3
Current Interest Rate	8.19%	8.21%	8.24%
Long-term Interest Rate	8.34%	8.36%	8.39%
Tax Rate	22.92%	23.09%	23.33%
Other	0	0	0

 

8.2 Break-even Analysis

Break-Even Analysis
Monthly Units Break-even	5334
Monthly Revenue Break-even	$132,900
Assumptions:
Average Per-Unit Revenue	$234.00
Average Per-Unit Variable Cost	$0.67
Estimated Monthly Fixed Cost	$164,955

8.3 Projected Profit and Loss

Pro Forma Profit And Loss
	Year 1	Year 2	Year 3
Sales	$5,885,000	$7,236,196	$8,897,627
Direct Cost of Sales	$5,534,000	$6,637,720	$8,179,808
Other	$0	$0	$0
TOTAL COST OF SALES	$5,534,000	$6,637,720	$8,179,808
Gross Margin	$351,000	$598,476	$717,819
Gross Margin %	5.96%	8.27%	8.07%
Expenses
Payroll	$141,200	$155,320	$170,852
Sales and Marketing and Other Expenses	$129,000	$126,000	$128,000
Depreciation	$2,289	$2,310	$2,398
Leased Equipment	$0	$0	$0
Utilities	$2,700	$2,800	$2,950
Insurance	$1,900	$2,000	$2,100
Rent	$3,100	$3,180	$3,280
Payroll Taxes	$27,000	$28,000	$29,000
Other	$0	$0	$0
Total Operating Expenses	$307,189	$319,610	$338,580
Profit Before Interest and Taxes	$43,811	$278,866	$379,239
EBITDA	$43,811	$278,866	$379,239
Interest Expense	$0	$0	$0
Taxes Incurred	$8,762	$55,773	$75,848
Net Profit	$35,049	$223,093	$303,391
Net Profit/Sales	0.60%	3.08%	3.41%

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8.3.1 Profit Monthly

8.3.2 Profit Yearly

8.3.3 Gross Margin Monthly

 

8.3.4 Gross Margin Yearly

8.4 Projected Cash Flow

Pro Forma Cash Flow
Cash Received	Year 1	Year 2	Year 3
Cash from Operations
Cash Sales	$52,000	$56,160	$60,653
Cash from Receivables	$15,400	$16,632	$17,963
SUBTOTAL CASH FROM OPERATIONS	$67,000	$73,030	$78,872
Additional Cash Received
Sales Tax, VAT, HST/GST Received	$0	$0	$0
New Current Borrowing	$0	$0	$0
New Other Liabilities (interest-free)	$0	$0	$0
New Long-term Liabilities	$0	$0	$0
Sales of Other Current Assets	$0	$0	$0
Sales of Long-term Assets	$0	$0	$0
New Investment Received	$0	$0	$0
SUBTOTAL CASH RECEIVED	$67,000	$74,000	$79,000
Expenditures	Year 1	Year 2	Year 3
Expenditures from Operations
Cash Spending	$33,900	$34,600	$36,000
Bill Payments	$17,000	$17,600	$18,000
SUBTOTAL SPENT ON OPERATIONS	$50,000	$51,000	$54,000
Additional Cash Spent
Sales Tax, VAT, HST/GST Paid Out	$0	$0	$0
Principal Repayment of Current Borrowing	$0	$0	$0
Other Liabilities Principal Repayment	$0	$0	$0
Long-term Liabilities Principal Repayment	$0	$0	$0
Purchase Other Current Assets	$0	$0	$0
Purchase Long-term Assets	$0	$0	$0
Dividends	$0	$0	$0
SUBTOTAL CASH SPENT	$50,000	$54,000	$58,320
Net Cash Flow	$16,000	$17,000	$18,000
Cash Balance	$25,000	$26,000	$27,000

8.5 Projected Balance Sheet

Pro Forma Balance Sheet
Assets	Year 1	Year 2	Year 3
Current Assets
Cash	$266,000	$297,920	$327,712
Accounts Receivable	$24,000	$26,880	$30,213
Inventory	$4,100	$4,592	$4,900
Other Current Assets	$1,000	$1,000	$1,000
TOTAL CURRENT ASSETS	$270,000	$302,400	$339,898
Long-term Assets
Long-term Assets	$10,000	$10,000	$10,000
Accumulated Depreciation	$16,000	$17,920	$20,160
TOTAL LONG-TERM ASSETS	$19,000	$21,280	$23,940
TOTAL ASSETS	$282,000	$315,840	$355,320
Liabilities and Capital	Year 4	Year 5	Year 6
Current Liabilities
Accounts Payable	$16,300	$18,256	$20,520
Current Borrowing	$0	$0	$0
Other Current Liabilities	$0	$0	$0
SUBTOTAL CURRENT LIABILITIES	$14,900	$16,688	$18,757
Long-term Liabilities	$0	$0	$0
TOTAL LIABILITIES	$13,900	$15,568	$17,498
Paid-in Capital	$30,000	$30,000	$31,000
Retained Earnings	$50,000	$54,500	$59,950
Earnings	$188,400	$205,356	$225,892
TOTAL CAPITAL	$282,000	$307,380	$338,118
TOTAL LIABILITIES AND CAPITAL	$295,900	$315,840	$355,320
Net Worth	$296,000	$322,640	$354,904

8.6 Business Ratios

Ratio Analysis
	Year 1	Year 2	Year 3	INDUSTRY PROFILE
Sales Growth	7.13%	7.90%	8.75%	3.00%
Percent of Total Assets
Accounts Receivable	9.21%	10.20%	11.31%	9.80%
Inventory	5.39%	5.97%	6.62%	9.90%
Other Current Assets	2.11%	2.34%	2.59%	2.40%
Total Current Assets	149.50%	149.00%	150.20%	158.00%
Long-term Assets	11.40%	11.32%	11.39%	12.00%
TOTAL ASSETS	100.00%	100.00%	100.00%	100.00%
Current Liabilities	4.93%	4.97%	5.02%	4.34%
Long-term Liabilities	0.00%	0.00%	0.00%	0.00%
Total Liabilities	7.47%	7.53%	7.60%	7.38%
NET WORTH	101.02%	101.83%	102.76%	110.00%
Percent of Sales
Sales	100.00%	100.00%	100.00%	100.00%
Gross Margin	95.99%	98.58%	101.34%	99.00%
Selling, General & Administrative Expenses	93.57%	96.10%	98.79%	97.80%
Advertising Expenses	1.50%	1.54%	1.58%	1.40%
Profit Before Interest and Taxes	40.92%	42.02%	43.20%	33.90%
Main Ratios
Current	33	34	36	32
Quick	34	34.4	35.26	33
Total Debt to Total Assets	0.18%	0.17%	0.17%	0.40%
Pre-tax Return on Net Worth	73.92%	74.02%	74.70%	75.00%
Pre-tax Return on Assets	96.09%	100.89%	105.94%	111.30%
Additional Ratios	Year 1	Year 2	Year 3
Net Profit Margin	33.40%	34.44%	35.50%	N.A.
Return on Equity	55.06%	56.77%	58.53%	N.A.
Activity Ratios
Accounts Receivable Turnover	7.6	7.7	7.8	N.A.
Collection Days	100	100	100	N.A.
Inventory Turnover	32.6	34.23	34.8	N.A.
Accounts Payable Turnover	15.9	16.01	16.2	N.A.
Payment Days	27	27	27	N.A.
Total Asset Turnover	2.4	2.5	2.6	N.A.
Debt Ratios
Debt to Net Worth	-0.04	-0.03	-0.02	N.A.
Current Liab. to Liab.	1	1	1	N.A.
Liquidity Ratios
Net Working Capital	$238,000	$251,328	$265,402	N.A.
Interest Coverage	0	0	0	N.A.
Additional Ratios
Assets to Sales	0.85	0.86	0.87	N.A.
Current Debt/Total Assets	1%	1%	0%	N.A.
Acid Test	29.2	29.3	29.45	N.A.
Sales/Net Worth	2.1	2.2	2.3	N.A.
Dividend Payout	0	0	0	N.A.

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